qustodio iphone location stopped working

#Qustodio iphone location stopped working how to#
#Qustodio iphone location stopped working install#
#Qustodio iphone location stopped working update#

Try to fully uninstall any other security app to isolate the issue. Running other Parental Controls or Antivirus simultaneously with Qustodio is likely to result in conflicts between the two software.

#Qustodio iphone location stopped working install#

If it is not the latest version, download and install it.Īnother Parental Control or Antivirus is installed on the device Also, newer versions contain performance improvements and bug fixes: search for Qustodio and ensure the latest version of the app is installed.

#Qustodio iphone location stopped working update#

Your child is using an outdated version of Qustodioīe sure to update Qustodio: older versions of the app might not be compatible with other software or your operating system. If it is not the latest version, download and install it. Search for Qustodio and ensure the latest version of the app is installed.

Once you are on their device, go to Google Play Store, if it is an Android device, or App Store, if it is an iOS device. To check that Qustodio is still installed and activated on your child’s device, you will need to access your child’s device. In this case, you should have received an email alert from us letting you know. Your child might have removed or tried to remove Qustodio from their deviceĪnother reason why you are not seeing any activity could be that your child has removed Qustodio from their device. Ensure that their device is connected via Wi-Fi or mobile data at all times so that any activity generated is listed in the activity report.

If your child’s device is not connected to the Internet, no information can be sent to our server. Your child is using their device in offline mode

#Qustodio iphone location stopped working how to#

You can find detailed instructions on how to do so in our Help Center. The quickest way to resolve this issue is to uninstall and reinstall Qustodio on any devices where you are facing this problem. If you know that your child used their device but nothing was reported by Qustodio during this time period, something may be wrong with your configuration. Qustodio has not been fully configured on their device As soon as your child starts using their device, you’ll see activity in your daily report or weekly summary emails. If you set up Qustodio on your child’s device and they have not used it yet, there is no activity to report. The most common reason why you are not seeing any activity is usually that your child has not used their device. Another Parental Control or Antivirus is installed on the device.Your child is using an outdated version of Qustodio.Your child might have removed or tried to remove Qustodio from their device.Your child is using their device in offline mode.Qustodio has not been fully configured on their device.Your child has not used their device yet.If you set Qustodio on your child’s device but you find the first activity reports you received were blank, there are some common reasons why this could happen: